Frequently Asked Questions

  • How do I know what coffee roast to order?

For the roasted coffee, a light roast will taste fruitier and lighter. A dark roast will taste earthier and have more body. A medium roast will fall in between those flavour profiles. For Custom roasts, you can hone down on exactly what you like from coffee for example, If you enjoy brighter/fruitier coffee then I would suggest a coffee roasted between City and City+. On the other hand, if you like more body and a bittersweet taste, then Full City to Full City+ is more up your alley.

  • Dry Processed, Wet Processed, Honey Processed? What does that mean?

I'm glad you asked! How the raw coffee beans are processed before they reach the roaster is a big deal. Luckily, those processes and how they relate to you are all discussed at the bottom of these FAQs.

  • I have a coffee request, how do I go about submitting it?

Requests are always more than welcome! Our coffee is sourced from regions we notice our customers enjoy the most. So if you would like to try a coffee from a particular region, just let us know, and we’ll see how we can make that happen for you!

  • What are the payment options?

Ben's Beans supports a wide variety of payment options. From credit to cash. If you choose to pay by cash (COD) please keep in mind that is for pick-up orders only.

  • When can I expect my order?

Depending on availability, your order should ship within 3 days. For custom roasts, it may take slightly longer. Typically, an order placed on Monday will be ready for shipment on Friday since the freshly roasted coffee needs 3 days to "rest."

Orders placed for pick-up will be available the next day depending on availability.

  • I have a suggestion, are they welcome and where may I submit it?

Suggestions are always welcome. The only way forward is as a group and I encourage feedback! The best way would be by reaching out via Contact Ben. Simply fill out the required information and type away!

How coffee beans are processed and what that means for you

Courtesy of Sean Brennan

Wet processed coffee, often called washed processed coffee, is the least natural and most heavy-handed approach to processing coffee. The wet processing method strives to remove the fruit and all residual pulpy plant matter from the coffee cherry, leaving only the coffee bean.

Washed processed coffee is highly sought after among coffee enthusiasts because it gives the purest coffee experience, reflecting the coffee farmer’s hard effort. A lot of attention and thought goes into cultivating coffee, from choosing an optimal environment to build the farm to the soil’s nutrient content. By removing the fruit, washed processing gives customers access to the intrinsic flavor of the coffee.

​On the contrary, dry processing, sometimes called natural processing, is the complete opposite of wet processing. Instead of removing the fruit from the seed, dry processing leaves the coffee cherry in its natural state, allowing the cherry and bean to dry together.

This approach has a significant advantage over washed processing: it’s easier. Dry processing requires less setup and effort since the coffee cherries are harvested and processed without any intermediate steps.

While less processing effort is an attractive feature of dry processing, there is a major drawback compared to wet-processed coffee. By leaving the cherry attached to the seed, dry processing allows the coffee bean to absorb sugar and flavors from the fruit. At first glance, that might sound like a good thing, but the problem is that the underlying flavor the farmers worked so hard to emphasize gets lost behind a wall of sweetness.

What’s more, dry processing is far more inconsistent than washed processing. Not all coffee cherries are the same size and consistency, meaning they dry at different rates. Every batch of coffee is different since it is impossible to control how the coffee cherries dry.

We should note that the best dry-processed coffees are delicious and flavorful, packed with fruity, sugar flavors. Dry processing is regarded as inferior by most of the coffee community due to its inconsistency and masking effects, not because it tastes terrible outright.

​You might be wondering if there is a middle ground between dry and wet processing that tries to strike a balance between the two and reach a best-of-both-worlds happy medium. There is, and it is called honey processing.

Honey processing removes more of the cherry than dry processing but doesn’t remove it entirely like washed processing. There are degrees of honey processing categorized by how much plant matter is left. In general, the more cherry left attached to the seed, the closer to dry processing the result, while the beans get closer to washed processed coffee as more of the cherry is removed.

Honey processed coffee is noticeably sweeter than washed processed coffee but not as aggressively sweet as natural-processed coffee. Many people herald honey processing as the best method of processing coffee, allowing some of the intrinsic flavors through but adding complex fruity notes.



Which is Right For You?

If you have the opportunity to choose between buying wet, dry, and honey processed coffee, which should you pick? In an ideal world, trying one of each style side-by-side would be the best way to learn firsthand the practical differences between each processing method. In reality, you probably don’t want to splurge for three bags at once, especially if there’s a chance you won’t like one or two of them.

As a general rule, choose washed processed coffee if you are interested in trying a single-origin coffee and want a representative example of that region’s flavors. Washed processed coffee will give you the best opportunity to see how the unique features of an origin manifest in your cup.

On the other hand, if you are curious about dry or honey processed coffee, you should, of course, not be dissuaded by purists telling you those methods are inferior. Contrary to what single-origin enthusiasts might tell you, naturally processed coffee can be delicious and flavorful in a completely different way than washed processed coffee. If you opt for a dry or honey processed coffee, expect bold, robust fruity notes with high sweetness.

Coffee Processing: Final Thoughts

Coffee processing can be confusing, but we hope this guide has given you some new insight into how coffee goes from the branch to the bag. How coffee is processed plays a tremendous role in determining the final taste, and choosing a particular processing method that aligns with your expectations is important if you want to get the most out of your coffee.